This policy applies to personal information collected on website (“Ezensual.com”) owned or controlled by Ezensual and its affiliates and their brands.
The aim of this policy is to tell you how we will use any personal information we collect or you provide through our websites. Please read it carefully before you proceed. The data controller in respect to this website is Ezensual.com.
You do not have to give us any personal information in order to use most of this website.
However, if you wish to register on this website or make a purchase we will collect the following personal information from you:
We will also keep a record of any financial transaction you make with us but we do not directly collect, process or store your debit or credit card information. Online payments made through this website are processed securely by third party payment providers. You may also choose to provide additional voluntary information in the course of your use of this website.
In addition, we may automatically collect information about the website that you came from or are going to. We also collect information about the pages of this website which you visit, IP addresses, the type of browser you use and the times you access this website. However, this information is aggregated and is not used to identify you.
The personal information we collect allows us to:
We may share your personal information with all of our affiliate companies and their brands for the above purposes.
We may employ the services of third party service providers to help us in certain areas, such as website hosting, payment processing, maintenance, call centre operation, shipping couriers, cart-abandonment, marketing. In some cases the third party may receive your information. However, at all times, we will control and be responsible for the use of your information and ensure its safety. We have signed addendums with all our partners to ensure the they comply with the GDPR law, which came into effect 25th of May, 2018. We will hold data necessary for the fulfilment of your order for 90 days, after which we will encrypt it to increase its safety, but still be able to handle any customer service queries for you, which will be followed by the deletion of the data after 1 year. Data sent to third parties for marketing purposes, assuming we have your consent, will be held there until you ask us to delete it.
We may use aggregated information so we can administer and improve our website, analyse trends, gather broad demographic information and detect suspicious or fraudulent transactions. We may pass this information to third parties to help us with those activities.
If you provide a credit or debit card, we may also use third parties to check the validity of the sort code, account number and card number you submit in order to prevent fraud as well as to process any transaction you attempt via the website.
Please email us on firstname.lastname@example.org if you want to have details of the fraud prevention agency to whom we pass information about you. You have a legal right to these details.
We may transfer some of your personal information to the United States of America as we have affiliates in this jurisdictions, but only to companies that are registered with the EU-US Privacy Shield, therefore ensuring the safety of your data.
Where you have given us the appropriate permissions during the registration process to the website/website services (as applicable), we may from time to time contact you by email, SMS, telephone or post about our products, services (including from all our brands) that may be of interest to you, and to help with any issues with your order.
If at any point, you would like to opt-out of receiving such marketing communications from us or would like to change the channels that we use to contact you, please click on the unsubscribe link at the bottom of any emails you receive, or email us, stating your preferences, at email@example.com. Pending your consent, we will retain your data, unless you request us not to do so.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site. To find out more about cookies please visit: www.allaboutcookies.org or see www.youronlinechoices.eu which contains further information about behavioural advertising and online privacy.
You are entitled to see the personal information held about you. If you wish to do this, please contact us at firstname.lastname@example.org. We may require you to provide verification of your identity to provide a copy of the personal information we hold. Please note that in certain circumstances we may withhold access to your personal information where we have the right to do so under current data protection legislation. Other rights you have under the GDPR law:
You may review, correct, update or change your personal information at any time by contacting us at email@example.com.
If our Privacy & Cookies Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what personal information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
If you have any questions about this statement or your personal information, please contact us at firstname.lastname@example.org